Recovered field time
Technicians multiplied by calls, minutes recovered, and the loaded hourly cost you enter.
ROI / CUSTOMER ASSUMPTIONS
A business case your team can explain, edit, and forward.
Start with an illustrative scenario, then replace the field volume, loaded labor, callback exposure, and site scope with inputs your team can defend. No guaranteed savings.
ILLUSTRATIVE INPUTS
Build the operating case.
The calculator starts with an illustrative five-technician, one-site scenario. Replace every field with operating inputs your team can defend.
ESTIMATED ANNUAL VALUE$66,840Recovered labor plus your callback-reduction assumption
Hours recovered / month78
Labor value / month$5,070
Annual callback exposure$24,000
Annual recurring cost$5,328
First-year cost$11,828
First-year net value$55,012
Estimated break-even2.1 months
This estimate includes annual commercial technician pricing, Site Intelligence, one required $1,500 team-onboarding fee, and required $5,000 commissioning for each site. It is not a promise of savings.
THE MODEL
Simple enough to audit in the meeting.
Callback exposure
Your expected avoided callbacks are capped at the current callback count, then multiplied by your cost per repeat visit.
First-year cost
Annual technician seats, Site Intelligence, one team-onboarding fee, and required commissioning for each site are shown together so setup never disappears from the case.
QUESTIONS / ANSWERED
Questions behind the numbers.
Straight answers about fit, coverage, rollout, and technical trust.
01How long does site setup take?
We confirm the schedule after a source audit. A standard site moves through asset import, document matching, plan setup, validation, training, and acceptance before the 45-day pilot starts. Timing depends on the quality of the asset register, the availability of manuals and plans, and any integration or cleanup work.
02What is included in the one-time commissioning fee?
Standard commissioning includes asset import, document matching, up to three plan layers, a configured offline packet, validation, and two training sessions. Dirty source data, custom integrations, extensive drawing work, and additional plan layers are scoped separately.
03Which users require paid licenses?
Named technicians who perform field work require paid licenses. Standard commercial pricing includes two manager or administrator accounts, while report viewers and requester-style users are not counted as technician seats.
04How does the pilot convert into an annual agreement?
The 45-day review compares the agreed baseline with activation, repeat use, time to the cited source, answer helpfulness, and resolved cases. If the customer signs an annual site agreement within 30 days of review, the $2,500 pilot payment is credited toward first-site commissioning.
Validate the assumptions in a paid pilot.
Agree on the baseline first, measure real use for 45 days, and give the buying team a review it can inspect.